ANMEC SOLUTION CO., LTD.
Service & Support
Committed to quality, reliability, and your peace of mind
How to Get Service
Contact Us / Appointments
Reach our support team by phone, email, or via the Appointments page — where you can select a convenient date and time for a product presentation or service consultation.
Case Assessment
Our technical team reviews your case, diagnoses the problem remotely, and determines the best course of action.
Service Delivery
We dispatch a certified technician for on-site service, or arrange product collection for in-house repair.
Follow-Up
After service is complete, we follow up to confirm full resolution and ensure your continued satisfaction.
Our Promise
30-Day Replacement Guarantee
If you experience any quality issues within 30 days of purchase, we will replace the product at no additional cost. Your satisfaction is our top priority.
- Covers manufacturing defects
- No hidden fees or conditions
- Fast turnaround process
1-Year Product Warranty
All products come with a comprehensive 1-year warranty covering manufacturing defects and component failures under normal operating conditions.
- Parts & labour included
- Certified technician service
- Nationwide coverage
What We Offer
Installation & Setup
Professional installation and configuration by our certified technicians at your hospital or clinic, ensuring equipment is ready for immediate use.
Product Training
Comprehensive hands-on training for your clinical staff covering proper operation, safety protocols, and routine maintenance procedures.
Maintenance & Repair
Scheduled preventive maintenance programs and prompt repair services designed to minimise downtime and extend equipment lifespan.
Need Assistance?
Our support team is ready to help — Mon–Fri, 09:00–16:00